first_imgOne question we always get from our credit unions is: “What if someone posts something negative about our credit union on social media?”There are two types of negative posts. A member with a legitimate complaint, and one with an ax to grind. When you have a member with a legitimate complaint, wouldn’t you rather they post it on your page so you are aware of the issue and can take steps to fix it? continue reading » 8SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img